WALKER DIGITAL TABLE SYSTEMS
A direct connection.
Connect with Lee. Get help from WDTS Support.
WDTS SUPPORT CENTER
Global Support
Submit software and hardware issues through the WDTS Support Center. Choose the portal that matches your request.
Perfect Pay System Support
Report issues or incidents affecting your production environment.
WDTS UAT Issues
Report bugs or issues found during testing.
WDTS Change Request
Request new features or changes to existing functionality.
Use the portal for new issues and incidents. Your requests, updates, and conversations stay together in one place.
Email Support
For support correspondence. Submit new incidents through the portal.
Need portal access or help signing in?
Contact your Customer Success representative or email:
jsmsupport@wdtablesystems.comFOLLOW YOUR REQUEST
Stay up to date.
Jira Service Management sends email notifications when your ticket is updated, commented on, or resolved. Sign in to the portal to check its status and communicate with the team.
PREPARE YOUR REQUEST
Help Support get started.
Have these details ready when contacting the team.
- 01
Location and product
Customer site, WDTS product, and affected table or device.
- 02
Issue and business impact
What happened, when it started, and which operations are affected. Include the time zone.
- 03
Ticket and contact details
Existing ticket number, if available, plus a contact name and callback number.
Send logs or screenshots through the approved support channel. Do not include passwords or player personal information.